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common problem:

1. How is the quality of the products in our store? In order to ensure quality, we will unpack and inspect every product. Our products are sent out after multiple inspections. If you encounter unexpected problems with the product, please contact us in time. We have high-quality after-sales service to solve your problems anytime and anywhere.

2. Can our price be lower?

You get what you pay for. We cannot guarantee that our products are the best or the lowest price, but we guarantee that everyone will get great value for money and launch more discounts for everyone throughout the year. We also guarantee to provide everyone with perfect after-sales protection. Please don't negotiate the price. If you can get a discount, we have set up discounts and discounts. Just follow us and we will give you more surprises!

3. What should I do if there are any problems after receiving the goods? What after-sales guarantee is there?

If there are any unexpected problems after receiving the product, please don’t panic and contact our online customer service in time to handle it for you. Headphone accessories: 7-day return guarantee and one-year replacement!
7-day return and exchange --- Counting from the date of receipt, within 7 days of receiving the product, if there is any quality problem, we will guarantee a return or exchange, and we will bear the postage.

4. After buying it, there are no problems, but what should I do if I don’t like it?

Within 7 days of receiving the product, if you don’t like the appearance or personal feel of the product, it doesn’t matter. We have a 7-day no-reason return service. Please keep the original packaging of the product to ensure that the appearance of the product is not worn and will not affect resale. Contact customer service to send it back to us. You have to bear the postage for returns and exchanges within 7 days without any reason!

5. When will the product be shipped after taking the photo? How many days will it take to arrive?

Our delivery time is 16:00 pm. If the payment order is placed before 5:00 on the same day, it will be shipped normally on the same day. We will notify you separately of special circumstances. The default is ZTO Express. It takes 2-3 days in Jiangsu and Zhejiang areas, and about 3 days in Anhui, Fujian, Hubei, Hunan and other places. If you need to send other express delivery, please contact customer service to modify the price.